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Any content used from a third party remains property of the third party.
Online Course & Website
- Use License
- Permission is granted to temporarily download one copy of any downloadable materials on the School’s website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
- modify or copy the materials;
- use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
- attempt to decompile or reverse engineer any software contained on the School’s web site;
- remove any copyright or other proprietary notations from the materials; or
- transfer the materials to another person or ‘mirror’ the materials on any other server.
- This license shall automatically terminate if you violate any of these restrictions and may be terminated by Company at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.
The materials on the School’s website are provided ‘as is’. The School makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, the School does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.
In no event shall the School be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on the School’s website, even if the School or an authorized of the School has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.
- Revisions and Errata
The materials appearing on the School’s website may include technical, typographical, or photographic errors. The School does not warrant that any of the materials on its web site are accurate, complete, or current. The School may make changes to the materials contained on its web site at any time without notice. The School does not, however, make any commitment to update the materials.
The School has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by the School of the site. Use of any such linked website is at the user’s own risk.
- Governing Law
Any claim relating to the School’s website shall be governed by the laws of the School Owner’s home jurisdiction without regard to its conflict of law provisions.
All new clients agree to these terms when embarking on coaching with ResetLeadership Ltd.
- 1) Payment
For individuals – we will invoice you prior to your first session with payment details. These can be made with all major credit cards via Paypal or by direct bank transfer
For companies – we take payment by bank transfer and ask for payment upfront, unless it’s for long term team projects or is agreed upon.
To hold your first session, we require payment 3 working days in advance. Until payment has been received, we can’t start your coaching journey.
Discounts – Any special discounts will be valid for a limited time only, which will be outlined clearly to you. Discounts cannot be applied in relation to any other offers.
- 2) Session Cancellation / Postponement
You may cancel or change your coaching session up to 48 hours prior to that session’s start time.
Cancelling or postponing within 48 hours of your next session will result in you losing the cost and benefits of that session.
IMPORTANT – Please always give 24 hours notice if changing your session times to avoid losing the value of your session. We love being flexible and working around your schedule, however, if inadequate time is given (less than 24 hours notice), we are left with an empty slot that could have been filled, with a loss to our business and real inconvenience to our Coaches. This can easily be prevented.
Until payment is received by new clients, these slots are not confirmed and can be lost to other clients.
- 3) Guarantees
If you are not satisfied with your coaching experience after your first session days, you can speak with one of our team and if you need to be re-matched with a suitable coach we can arrange that if possible. If this is not possible we will issue a refund.
The results you achieve, depend very much on you and your engagement, openness, effort and time investment in the process. Each client we work with is very different and so are the results achieved, so it would be irresponsible to offer you guarantees.
- 4) Time
It is your responsibility to confirm the agreed session, to be communicative with your coach if you need help between sessions and to be on time for each session.
Please notify your Coach if you will be late. The amount of time you are late will simply be deducted from the time you have.
Repeated lateness cannot be tolerated. To get the most from your coaching experience, we advise you come 15 minutes early to every session to prepare and ground yourself to get the most from that session.
- 5) Frequency + Expiry
Keeping momentum is key to the success of your coaching. For best results, we recommend you see your coach weekly to twice monthly.
Remaining coaching sessions expire if unused after 6 months. This is entirely avoidable by promptly using your coaching sessions within the agreed time.
Your ResetLeadership or Embrace Stress Coaching programme sessions will expire if not used in the timeframe below – this serves you ultimately to ensure you maximise our approach which requires a steady pace and retains valuable momentum which takes time to build up, if lost.
1-6 session programmes – after 4 months from purchase, sessions expire.
9 session programmes – after 6 months from purchase, sessions expire. For extra time, please consult your coach.
12 session programmes have 12 months to expiry.
- 6) Privacy and Client Confidentiality
All information you share with ResetLeadership Ltd, from the very first enquiry to your post-coaching feedback form is treated as private and confidential.
Our coaching team keep an internal tracker of each session and each clients progress which may be shared with a senior coaching team for continual supervision, feedback and quality control.
- 7) Come prepared for your sessions
Bring a notebook, pen, or use your phone recorder to record if that suits you better.
Having your homework or actions completed and ready to discuss is important to keep progressing, this is your work as an accountable client. It is not the Coach’s responsibility to send you session notes, it is important you take note of what you need to action through the sessions, take notes of what you need to remember and track your coaching journey to fully maximise the value. All ResetLeadership or EmbraceStress Coaches send exercises and tools by email throughout the journey in addition to this.
We expect you to hold yourself accountable, be active in the process and complete all agreed actions with your Coach between sessions to get full value from the programme. If these are not completed, you can not expect to achieve the results our clients achieve.
Ultimately, the success of your coaching journey is based on your commitment, input and effort.
Embrace Stress course
Develop a personal strategy for dealing with stress, and grow more confident and resilient in the face of adversity.
The online course combines key elements of coaching, self-development and science in a way that is accessible and relevant to everyone.